Peabody Terrace

Peabody Terrace Property Management
Office hours: 8:00 AM–5 PM, Monday–Friday, except University holidays.
9 Peabody Terrace, Cambridge, MA 02138
617-495-5338
huh_peabodyterrace@harvard.edu 

Area manager: Pam Cornell
Property manager: Kathryn Deveau
Property administrator: Phil Scioli
Property operations assistants: Michael O’Connor, Tom Montieth, and Ryan Stanhope
Leasing coordinator: Ana Vieira, HUH_leasing_PT@harvard.edu, 617-495-1459
Rent Payment questions: HUH Accounts Receivable, 617-495-1612 or cs_ar@harvard.edu
Graduate Commons: graduatecommons@harvard.edu, 617-496-5993

Getting Started

Download these helpful PDFs before you arrive:

• Peabody Terrace site map
• Safety first
• How to use your door fob
• How to get online

Activate your Harvard ID Card

• Residents of Peabody Terrace Entries 2, 11, and 24, or those wishing to access the study rooms located in those buildings, must have their Harvard ID cards activated by the Property Management Office.

Stay Informed

• Email is our primary method of contacting residents and their emergency contacts so be sure the email addresses we have on file are current and checked frequently. 
• You can change your email address in the Resident Portal. Please email leasing@harvard.edu to update emergency contact information.
• International Students, consider "unlocking" your phone prior to leaving your home country. To learn more, visit the Harvard International Office website.
• All Harvard affiliates are asked to sign up for the University's Emergency Notification System, messageme.

Policies and Procedures

Residents are expected to comply with the terms of their lease and the Housing Policies and Procedures for Harvard University Housing Tenants sent as part of the lease documents package.

• Please contact your Property Management Office at least two business days in advance of your planned move-in to make key pick-up arrangements. That time is required to program fobs, set up a lock box, and communicate back to the resident. 
   
• Email huh_peabodyterrace@harvard.edu or call 617-495-5338 to schedule your key pick-up.

• Temporary parking for moving vans or trucks in the Peabody Terrace visitors’ parking lot is very limited and is available by permit only. Contact Harvard University Parking Services (617-496-7827) in advance of your move for information.
• Mobile storage units are not permitted on Peabody Terrace property.
• Temporary on-street metered parking in Cambridge is limited.
• A permit must be obtained in advance to park your moving van on Cambridge city streets. Visit the Cambridge Traffic and Parking Department Moving Van Permit website or call 617-349-4721.
• Please be aware that the Property Management Office does not accept or store packages for residents at any time. If you are shipping items to your HUH apartment, please plan for your packages to arrive after you move in, arrange for packages to be held by the post office or shipping company, or make arrangements with a friend or neighbor to receive and hold your packages.
• For more information and moving day tips, visit the Residents Information page

Internet Access

• There is free internet access available at Peabody Terrace. You’ll receive login information when you pick up your keys at the Property Management Office. 
• VPN is required to access certain Harvard sites; contact your school’s helpdesk for more information.
• For internet provider and maintenance, contact XFINITY at 866-848-0281.

Cable Television, Satellite Dishes, and Antennas

• Cable television service is available through Comcast. For service, contact the Comcast representative for Peabody Terrace at 617-756-8870. 
• Satellite television dishes, aerials, or antennas may not be installed without prior written consent from HUH. 
• Residents are responsible for paying any installation and removal charges, and monthly fees. 

Telephones

• Any contract made for phone service (landline or cellular) is between the resident and their service provider, not HUH.
• Landline telephones must be connected to existing outlets, and residents are responsible for paying installation and removal charges, and monthly fees. To arrange for landline service, contact Verizon at 800-837-4966 or www.verizon.com.
• Mobile phone service cannot be guaranteed in any apartment.

• Your apartment has a mailbox located in the lobby of your entryway. You’ll receive a mailbox key when you pick up your apartment keys.
   
• Please be aware that the Property Management Office does not accept or store packages for residents at any time. 
   
• We recommend that you put a hold on your mail if you plan to be away for an extended period of time. Visit www.usps.com to learn more.

About Recycling At HUH

In accordance with city municipal code, HUH is required to separate recyclable materials from trash. Eighty percent of what you throw out can be recycled, and our comprehensive Single Stream Recycling Program means you can collect all recyclable materials (paper, flattened cardboard, clean containers of aluminum, steel, plastics #1-7, and glass) together in your recycling bag. Please use a separate bin to collect household trash (food waste, Styrofoam, used tissues, etc.). Learn more about living sustainably at HUH.

Recycling

The recycling area is located to the left of Entry 9, next to the dumpster. To help maintain a clean and effective system, please:

• Flatten items the best you can to maximize space.
• There are areas for small recyclables in each trash room.
• Small cardboard boxes can be flattened and left in the trash room.
• For oversized recyclables please use the dedicated outdoor area for recycling large cardboard boxes and other oversized and heavy items such as laundry baskets and books. It is located to the left of Entry 9, next to the dumpster.

Trash

Regular household trash that cannot be recycled should be disposed of as follows:

• Entries 2, 11, and 24: Use chute in the trash room across from the elevator on each floor
• Entries 1–9: Use compactor in trash yard located in the parking lot
• Entries 10–14: Use chute on the north side of Entry 11
• Entries 15–22: Use compactor in trash yard
• Entries 23–34: Use chute on the west side of Entry 24
• There are a number of Big Belly receptacles on the property. Please enjoy the convenience of these bins, but use your building’s trash rooms to discard your household items.

• Apartments at this complex are equipped with garbage disposal. 
• Disposals are activated either by inserting the disposal cover (kitchen sink stopper) in the position specified in the directions on the handle of the disposal cover or by flipping the nearby wall switch. 
• Disposals are not designed to process large amounts of food and should not be used for rice or fibrous foods (i.e., celery, carrots, potatoes, and other types of foods with peels).

• Laundry rooms are located beside the Property Management Office in Entry 9, on the 21st floor of Entry 11 and Entry 24, and on the 1st floor of Entry 2. Click the links to check the real-time availability of washers and dryers.
   
• Laundry hours are 8:00 AM–11:30 PM. Laundry rooms are accessible with your Harvard ID. Please bring your Harvard ID to the Management Office to be programmed for access.
   
• Machines operate by coin, credit card, or debit card. 

• Residents of Peabody Terrace with children eight years old and younger are eligible to participate in the property's Children’s Playroom program.
• The playroom is membership-based. Membership terms run from July-December and January–June.
• Spaces are limited. Membership requirements include biannual membership fees (per semester), deposit, and collective cleaning responsibilities.
• Please contact graduatecommons@harvard.edu for more information about the playroom.

• Peabody Terrace has three study rooms open to current residents for individual or group study 24 hours a day, seven days a week. 
• Study rooms are located on the 21st floor of Entries 2, 11, and 24. They are equipped with large video display screens for group presentation work, quiet areas, and a study break area. 
• These rooms are intended for study use only and should not be considered a social or common space.
• To gain access to the study rooms, residents must first visit the Management Office to have their HUID cards programmed and read/sign the study room reminders.
• Children are not allowed in the study rooms. 

• Peabody Terrace residents may reserve the Common Room for private events. 
• To learn more, visit the Common Spaces page in our Community and Events section.

• Stroller storage rooms are located in the lobbies of Building 11 and Building 24.
• Bicycle storage is available in the Peabody Terrace garage. Stop by the Property Management Office during regular office hours to program your Harvard ID for garage access and to obtain a sticker.
• Bicycles should not be left in hallways or attached to stairwell railings, benches, entryways, or gates. They will be removed without notice at the owner’s expense.
• We require residents to register their bicycles with the Harvard University Police Department.
• HUH is not liable for any damage to or loss of property.

Residents can rent a window unit from RentAnAC (Harvard University Housing's approved vendor), or bring their own, which must be installed by RentAnAC. Review the air conditioning policy (PDF) for this property

Pets are not allowed in Peabody Terrace, with the exception of fish in a 50-gallon or smaller aquarium.

HUH prohibits the use of grills at all HUH residential properties. This includes charcoal, propane, liquefied petroleum gas, and electric grills, as well as smokers, hibachis, chimineas, etc. 

Smoke Detectors

• Your building is equipped with individual smoke detectors within each apartment as well as a common area fire alarm system. Apartment detectors will sound only in your apartment when activated. They will not silence until the source of the alarm is eliminated. Open windows to ventilate your apartment if food is burned. Do not open doors to hallways to ventilate.
• Common area detectors are linked throughout the building. The entire system will sound if one common area detector is activated. If this occurs, the building must be evacuated and the fire department will be called. The system will not be silenced until it is determined by the fire department that the occupants are not in danger.
• Do not remove or disable detectors. Deliberate triggering of false fire alarms and tampering with apartment or building fire safety equipment are more than a nuisance; they are subject to criminal penalties under Massachusetts law.
• All detectors and alarm systems are checked and maintained during annual fire safety inspections. Fire alarm testing can be loud and invasive. We make every effort to take academic activity into account when scheduling testing and to provide advance notification to residents. Please contact the Property Management Office for more information.

Sprinklers

• Units are equipped with sprinklers. The sprinkler head will be activated at temperatures of 165°F and above.
• Sprinkler systems that are not recessed are very sensitive and can be activated if they are banged or pulled. 
• Please do not hang anything from sprinklers or sprinkler pipes and refrain from stacking items close to them (a minimum of 18” of clearance underneath the sprinkler is required). 
• Residents are responsible for damages caused by activation due to improper use.

• It is your responsibility to insure any personal property. HUH and Harvard University do not cover the cost of replacing residents’ personal items (clothing, computers, furniture, stereos, books, etc.) that may be damaged or lost due to theft, fire, water, or vandalism. 
• Personal property insurance may be obtained by searching online for local insurance agents, National Student Services, Inc. (800-256-6774), or CSI Insurance Agency, Inc. (888-411-4911). 
• Full-time Harvard employees may also be able to obtain discounted insurance through MetLife (to obtain a quote, call Marsh@WorkSolutions at 866-228-3516). 
• Students may first want to check if they are covered under their parents’ homeowners policy, if applicable. Also, residents who live here and own a home elsewhere may want to add appropriate coverage to their home insurance policy for a small additional fee.